These Help articles may solve this now
Take a quick look before opening a support case — it might save you the wait.
Reset it from the sign-in page
- Open the sign-in page and choose Forgot password.
- Enter the email address on your account, then send the request.
- Open the link in the email we send and set a new password.
- Sign in again with the new password. Resetting signs the account out everywhere else.
If the link does not work
- The link expires after a short time. Request a new one and use the most recent email.
- Only the newest link stays valid; sending a new one cancels the last.
- Check the spam or promotions folder if nothing arrives within a few minutes.
- Some mail apps rewrite links — open the email in a browser and try again.
If you signed up with Google
Accounts created through Google have no GuideMeet password to reset. Sign in with Google instead, and reset the password with Google if that is what is failing.
If you cannot reach the email address on the account at all, continue below. Support has to confirm who you are before an account can be moved to a new address.