Fix guide profile photograph upload problems

1. Confirm your plan and profile allow another photograph.
2. Check the current supported format, maximum size and dimensions.
3. Rename the file with a simple filename and remove unsupported metadata only if necessary.
4. Use a stable connection and keep the page open while upload is active.
5. Retry one file at a time.
6. Check whether the file uploaded but is still processing or under review.

Do not repeatedly compress a photo until it becomes unclear. If failure continues, contact technical Support with browser/app version, approximate time, safe screenshot and the error text—not the image if it contains private information.